Drive Health
and Data Recovery

When integrated into compatible NVR systems, these drives provide overall system
reliability increases due to IronWolf Health Management (IHM).

In addition, the IronWolf drives include a robust three-year
Rescue Data Recovery Services plan.

What is Data Recovery

Understand the Procedure

When data can no longer be accessed in its usual way, it’s time to bring in a recovery expert.
Rescue Data Recovery Services
Data recovery is the process of salvaging data from corrupted or damaged storage media devices, such as HDDs, SSDs or flash drives. This corruption could stem from physical damage to the hardware itself or logical damage to the internal filing system. In all scenarios, the objective is the same — copy all files stored within the damaged device to a new, accessible device or restore the original device to working order.
The method by which data is recovered depends on several factors, including the age of the device, the sophistication of the hardware, and the extent of the storage device failure. If the damage is physical in nature, data recovery experts will attempt to repair the device by replacing affected hardware components. In the case of logical damage, specialized software that can clone raw data and copy it to a new device may be employed.

Data Recovery Process

Know what to expect


Getting Started

Contact Seagate support with details about your claim.

Prepaid Shipping

After that, you’ll receive a prepaid shipping label via email.

To the Lab

Use the prepaid shipping label to send your damaged drive to the lab.

Status Updates

Follow the status of your case through email updates.

Recovery Attempt

Allow for up to 15 business days for attempted data recovery.

Successful Recovery

We’ll return your data on an encrypted storage device.

IronWolf Health

IronWolf Health

Actively protect your NAS data with Prevention, Intervention, and Recovery recommendations to ensure peak system health.

IronWolf Health
IronWolf Pro

IronWolf Pro

IronWolf Pro offers a workload rate of 300 TB/year with scalable 24×7 performance that can handle multi-bay NAS environments, as well as capacities up to 20 TB. It fits applications like 1- to 24-bay network attached storage (NAS).


IronWolf provides a workload rate of 180 TB/year with scalable 24×7 performance that can handle multi-bay NAS environments, as well as capacities up to 18 TB. It fits applications like 1- to 8-bay network attached storage (NAS).

Purpose-built for NAS and RAID

IronWolf hard drives are designed for NAS devices and other RAID applications in multi-user environments to handle the high-end workload rates in high data traffic networks.

IronWolf and IronWolf Pro are purpose-built to help small-to-midsize enterprises and creative professionals manage the massive amounts of data they create and consume. They empower SMEs to keep the right data ready for use with extreme workload rates of up to 300TB on IronWolf Pro, and blistering fast access.

Customer Testimonials

NAS Partners


Case Studies

Redeem Your Rescue Services

Contact support to initiate your claim or check your warranty for questions about your service availability.

Where to Buy

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AU Partners

NZ Partners

Discover Rescue Data Recovery Services for SkyHawk Drives

Learn More